DRAFT 2026-09-05 — not yet reviewed. Confirm the refund window against Paddle's policy before publishing.

Refunds and cancellation

Effective [DATE] · Version 2026-09-05

Cancelling

Cancel at any time from the app's account screen (which opens Paddle's customer portal) or by writing to support@[DOMAIN]. Your plan stays active until the end of the period you have already paid for, then does not renew. Your training history is on your device and is not affected.

Refunds

If Setwise is not for you, ask within 7 days of a payment and we will refund it in full. Write to support@[DOMAIN] from the email on the account; Paddle issues the refund to the original payment method, typically within 5–10 business days. After 7 days, renewals are not refunded, but you can cancel so the next one does not happen.

Lifetime plan

"Lifetime" means the lifetime of the product. If we ever discontinue Setwise we will say so with reasonable notice; a lifetime purchase made within the previous twelve months is refunded pro rata over that period. The 7-day refund window applies as above.

Free period

Nothing is charged during the free period and no card is required for it. You are only ever charged when you choose a plan and complete checkout.

Contact

[SELLER IDENTITY] · support@[DOMAIN] — we reply within two business days. Paddle.com Market Ltd is the merchant of record for all purchases.